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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lolly Lambert

March 26, 2025

4  out of  5
rating by Lolly Lambert
"👍"
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karen reed

February 27, 2025

5  out of  5
rating by karen reed
"very professional"
We responded:
"Thank you!"
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CornBread

February 20, 2025

5  out of  5
rating by CornBread
"Autumn always greets me on the phone with a cheerful demeanor she knows me by name asks me how I am and continuously contacts me if there is a chance she can save me a buck she goes above and beyond as well as the other associates. Thankyou all at Drew Franklin state farm."
We responded:
"Thank you for the review! "
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Garnet Holt

February 11, 2025

5  out of  5
rating by Garnet Holt
"Kailyn and Amber were so helpful! They saved us almost 60% on our family's auto insurance and helped us get the amount of life insurance that was right for us. I highly recommend giving them a call if you want to save some money like we did!"
We responded:
"Thank you, Garnet! Great to hear about saving you all so much money while giving great coverage on your Home, Auto, and Life insurance!"
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Blaise Holt

February 11, 2025

5  out of  5
rating by Blaise Holt
"Amber & Kailyn really made the switch to StateFarm easy! As a younger adult I always tend to get overwhelmed by the options and never really know what I’m signing up for. Amber & Kailyn made this process easy, quick, and super simple for me! If you're looking for insurance, definitely check them out. They'll take good care of you and make sure you're getting the best rates possible. Best insurance agents I've worked with!"
We responded:
"Thank you, Blaise! Glad we made this process so easy while helping you with your Auto, renters, and Life insurance!"
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Ethan Billings

February 10, 2025

5  out of  5
rating by Ethan Billings
"I was shopping for a better auto insurance rate, Autumn assisted me with any questions I had and did all of the work to get me taken care of!"
We responded:
"Thank you, Ethan!"
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Bradley Williams

February 7, 2025

5  out of  5
rating by Bradley Williams
"Autumn reached out to me and helped me save some money! She did a great job!"
We responded:
"Thank you, Bradley! Glad we could help you with your Auto and renters insurance!"
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Nate Morgan

February 6, 2025

5  out of  5
rating by Nate Morgan
"Great service, straight to the point had Amber as a rep"
We responded:
"Thanks, Nate! Glad we could help with your Auto, RV, and Life Insurance!"
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Steven Price

February 3, 2025

5  out of  5
rating by Steven Price
"Recently when my insurance company raised my homeowners coverage by over $1,000 and my auto coverage as well I began to shop for quality insurance and a great agent/office personnel. I managed to locate Drew Franklin State Farm in Rockwood, TN. Not only did the save me a ton of $$$, but they are local and Thank You Kailyn and Drew for assisting in making sure that I have superior coverage at an affordable price."
We responded:
"Thank you, Steven! We are glad to have you at Drew Franklin State Farm! It was a pleasure to help you with your Home and auto Insurance!"
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Derrick Blake

January 30, 2025

5  out of  5
rating by Derrick Blake
"Glad I found the Best Insurance agency with no room for mistakes they took care of my needs fast and promptly Kailyn works endlessly to make sure all my Insurance was in Order. ❤️"
We responded:
"Thanks, Derrick! Glad to have you trust us with your business insurance!"
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Missie Comer

January 10, 2025

5  out of  5
rating by Missie Comer
"The lady Autum has really gone above a beyond to help me out with my insurance..I highly recommend state farm. As well as all the people that work there are AWESOME!"
We responded:
"Thank you, Missie!"
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Bill Walton

December 11, 2024

5  out of  5
rating by Bill Walton
"Nice, friendly folks who i feel got me the best rates, they will get all my business"
We responded:
"Thank you, Bill! Welcome to Drew Franklin State Farm!"
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Tami Russell

December 5, 2024

4  out of  5
rating by Tami Russell
"Handled our claim promptly and efficiently. Rental car was arranged and repair work was completed within 10 days. We appreciate the great service"
We responded:
"Thank you, Tami!"
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Alisa Beard

November 19, 2024

5  out of  5
rating by Alisa Beard
"Amber is so very helpful!! All staff just go out of there way to help you with any questions. Extremely satisfied and happy to have all our insurance needs through this office."
We responded:
"Thank you, Alisa! "
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D H.

November 1, 2024

5  out of  5
rating by D H.
"Amber knew exactly what I needed! No hassles she's awesome 😎"
We responded:
"Thats great to hear! Thank you for spreading the word!"
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Ashley Shelton

October 11, 2024

5  out of  5
rating by Ashley Shelton
"Amber was amazing and quick! Excited to be apart of state farm"
We responded:
"Thank you, Ashley! We are excited to have you at Drew Franklin State Farm!"
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Alisha Lovin

October 11, 2024

5  out of  5
rating by Alisha Lovin
"Amber- was so amazing and explained everything thoroughly. She was very understanding and confident with knowledge. Took the time to answer all questions that I had. Always willing to speak to me in very timely manner. Excellent service and professionalism"
We responded:
"Thank you, Alisha! We are thrilled to help with your Auto, Home, and Life Insurance!"
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Ken Jarrard

October 11, 2024

5  out of  5
rating by Ken Jarrard
"Autumn was wonderful to work with! She is very helpful, kind, and quick to turn around a quote."
We responded:
"Thanks, Ken! We appreciate the review! "
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Beach Dog

October 4, 2024

5  out of  5
rating by Beach Dog
"Working with Autumn made moving to TN much easier as we were doing everything remotely and she was very helpful and understanding of our multiple changes to our closing date. She kept us fully informed and made sure to actively check in on us throughout the process, a rare benefit and consideration these days we greatly appreciated. Thank you Autumn for all the hard work."
We responded:
"Thank you and welcome to Tennessee!"
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Jon Lee

September 25, 2024

5  out of  5
rating by Jon Lee
"Amber was amazing as always and I appreciate her taking the time and patience to always help."
We responded:
"Thank you, Jon! Amber is amazing and glad we could review your insurance policies and make a difference!"
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John Raynor

September 24, 2024

5  out of  5
rating by John Raynor
"Autumn was wonderful to work with. Very polite and professional. She transferred my insurance from Ct to Tennessee and even managed to save me some money on my policy. I highly recommend State Farm in Rockwood."
We responded:
"Thank you, John! Welcome to Tennessee!"
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Deanna Daugherty

September 24, 2024

5  out of  5
rating by Deanna Daugherty
"They are great. Very nice and very professional. I feel comfortable approaching them with any kind of questions concerning what if scenarios and they answer me honestly."
We responded:
"Thank you for trusting us with your insurance needs!"
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Keith Nicodemus

September 21, 2024

5  out of  5
rating by Keith Nicodemus
"Our homeowners insurance policy through a different company had increased substantially over the past couple of years. Thanks to Amber, she was able to bundle our auto and homeowners insurance and offer a very competitive rate. She also was very diligent following up with us, great service was very much appreciated!!"
We responded:
"Thank you! We are glad we could provide great service at a great rate for your Home and Auto insurance!"
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Robert spakes

September 12, 2024

5  out of  5
rating by Robert spakes
"A rock got my windshield I called my agent I had a new windshield on my truck the next day i got no complains on service"
We responded:
"Thanks for the Review, Robert! Glad we could help take care of that windshield for you!"
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Tim Helton

September 4, 2024

5  out of  5
rating by Tim Helton
"Amber was amazing as always and I appreciate her taking the time and patience to always help."
We responded:
"Thank you, Tim! Glad Amber was able to help you out!"